Why is my printer working but not scanning?
Check for a Firewall setting on your computer. If a Firewall on your computer is active, it may be rejecting the necessary network connection needed for the network scanning software to operate properly. Disable the Firewall on your computer and try the network scanning again.
Why can’t I Scan a document?
Check the Connection Check the cable between the scanner and your computer is firmly plugged in at both ends. If possible, switch to a different cable to test for problems with the existing one. You can also switch to a different USB port on your computer to check if a faulty port is to blame.
What do I do if my HP printer won’t Scan?
1:002:13Fix Print and Scan Problems Using HP Print and Scan Doctor – YouTubeYouTubeStart of suggested clipEnd of suggested clipSelect start to detect all hp printers and scanners connected to your computer through a usb cableMoreSelect start to detect all hp printers and scanners connected to your computer through a usb cable or network connection print and scan doctor begin searching for all printers and scanners and
How do I get the scanner to work on my printer?
2:464:49Scan a Document or Photo from Your HP Printer to Your PC in … – YouTubeYouTubeStart of suggested clipEnd of suggested clipResults type control panel. From the control panel menu click hardware and sound and then selectMoreResults type control panel. From the control panel menu click hardware and sound and then select devices and printers right right-click your printer. Click start scan from the list.