Why is my HP scanner not connecting to my computer?
Download and run HP Print and Scan Doctor to automatically diagnose and resolve printer hardware and connection issues. After the Print and Scan Doctor opens, click Fix Scanning to test your scanner, and then follow any instructions to resolve the issue. Try to scan. If the error persists, continue to the next step.
Why is HP Easy scan not working?
If HP Easy Scan displays in the list, open it. On the upper bar, click HP Easy Scan, and then click Check for Updates. Download any available updates, and then reopen the app. If HP Easy Scan does not display, download and install the HP Easy Scan app from the App Store, and then open the app.