Why isn’t my Canon printer scanning to my computer?
You may need to update your printer/scanner driver. Connectivity is a possible issue – make sure any cables are secure, such as a USB connection. If your connection is wireless, be sure your Canon scanner is connecting to your WiFi – there should be an indication of communication on your scanner panel.
Why is my computer not communicating with my scanner?
Check the Connection Check the cable between the scanner and your computer is firmly plugged in at both ends. If possible, switch to a different cable to test for problems with the existing one. You can also switch to a different USB port on your computer to check if a faulty port is to blame.