why is my printer not printing documents online

Why is my printer not printing but its online?

Check to make sure the printer is turned on and connected to the same Wi-Fi network as your PC. Your printer’s built-in menu should show which network it’s connected to, or check your printer’s manual for more info. Verify that your printer is not in Use Printer Offline mode.

How do I get my printer back online to print?

Troubleshooting offline printer problems in WindowsCheck to make sure the printer is turned on and connected to the same Wi-Fi network as your device. … Unplug and restart your printer. … Set your printer as the default printer. … Clear the print queue. … Reset the service that manages the printing queue.

Why is my printer not printing from computer?

To answer the actual question of why you can’t print it could be due to simple things such as networking issues, a paper jam, or low toner ink. Or it could be more complicated, such as service is required, there’s a physical breakage, or there’s a hardware driver problem.

Why does it say my printer is offline when it is online?

For the most part, a printer will appear “Offline” if your computer is unable to establish communication with the device. This could be due to factors like loose cable connections, outdated printer drivers, problems with important system services, etc.

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