Why can’t I add my printer to Windows 10?
Both Windows 10 and Windows 8.1 feature a built-in troubleshooter that can you fix general bugs affecting your printer. To launch it, simply go to Settings > Update & Security > select Troubleshoot in the left-hand pane > locate the printer troubleshooter, as well as the Hardware troubleshooter and run both.
Why can’t I add my printer to my laptop?
Go to the Start menu and click Settings, Devices, then Printers & scanners. Select Add a printer or scanner and wait for your printer to appear in the list, then select it and hit Add device. If Windows doesn’t find your printer, select The printer that I want isn’t listed and follow the instructions.