what to do when computer won't connect to printer

Why is my computer not connecting to printer?

First, try restarting your computer, printer and wireless router. To check if your printer is connected to your network: Print a Wireless Network Test report from the printer control panel. On many printers pressing the Wireless button allows direct access to printing this report.

What would you do first if your computer is not connecting to the printer?

Troubleshooting offline printer problems in WindowsCheck to make sure the printer is turned on and connected to the same Wi-Fi network as your device. … Unplug and restart your printer. … Set your printer as the default printer. … Clear the print queue. … Reset the service that manages the printing queue.

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