Why is my printer saying paper jam but there is no jammed paper?
But for this specific issue, where the printer is reporting a paper jam even though no paper seems to be jammed, I’ve found that 90% of the time there’s one thing to blame: the guides on the paper tray. Any time your printer halts because of a paper jam, check the tray that holds the paper.
How do I reset my HP printer after paper jam?
Solution four: Perform a power resetPress the Power button ( ) to turn on the product.With the product turned on, disconnect the power cord from the rear of the product.Unplug the power cord from the wall outlet.Wait at least 15 seconds.Plug the power cord back into the wall outlet.