hp printer says paper jam when there is none

Why does my HP printer say there’s a paper jam when there isn t?

your pickup roller is dirty and the printer can’t grab a piece of paper. it will say paper jam when it does this. get a drop of dishsoap and clean the pickup roller of your printer with this. scrape at it with your fingernail to get the roller clean and wipe it off with a damp washcloth.

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