how to troubleshoot a network printer

Why is my network printer not printing?

Your paper may be jammed, or you may simply need to replace ink cartridges. If the error message appears on your computer screen this problem could be resolved by restarting your router and then attempting printing again. Make sure you are using the correct driver for your operating system (Windows or Mac).

How do I fix a network printer?

How to Fix the ProblemTry connecting to the printer with a cable. This allows you to see whether the WiFi signal is the issue. … Find a new spot for the printer. … Check the printer queue. … Reboot the printer. … Make sure the firmware is up-to-date. … Confirm that your mobile device is on the right network. … Reset the printer.Sep 3, 2018

How do I fix a network printer in Windows 10?

Remove affected printers and reinstall themHead to Settings > Devices > Printers & scanners.Locate the faulty printer from the list, then click it and choose ‘Remove device’To reinstall, just click ‘Add a printer or scanner’ from the same screen, or follow the instructions related to your specific printer.Oct 19, 2021

Can connect to network printer but Cannot print?

If you have a printer in production that has the right drivers and is still experiencing problems, an easy way to resolve some issues is to clear the print queue and restart the spooler. Sometimes, corrupt files can block the queue. Restart the printer. When in doubt, reboot.

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