Why is my printer scanner not connecting to my computer?
Check the cable between the scanner and your computer is firmly plugged in at both ends. If possible, switch to a different cable to test for problems with the existing one. You can also switch to a different USB port on your computer to check if a faulty port is to blame.
Why is scanner not working?
First check your connection to the scanner and computer: Make sure your scanner’s AC adapter is securely connected to the scanner and a working electrical outlet. Make sure the interface cable is securely connected to the scanner and your computer, and that the cable is not damaged or crimped.