Why will my printer not print in color?
First, check your printer settings on the file or picture your trying to print. If your page is setup to print in “grayscale” it will only print in black and white. Change the setting to “default” so it will print in color. If your settings look good from the start, the cartridge may just need to be primed.
How do I change my HP printer from Black and White to color?
Click Start, go to Devices and Printers, right-click on the icon for your printer and select “Printing preferences.” There should be a “Color” tab. Look at that and make sure that “Print in Grayscale” is not selected. Click OK.